FAQ

Welcome to our FAQ page! Below you'll find answers to some of the most commonly asked questions. If you can't find what you're looking for, feel free to reach out to us directly. We're happy to help!

1. What products do you sell?

We offer a carefully curated selection of hoodies, wide-leg pants, oversized t-shirts, and much more, designed to fit all styles and body types. Our collection includes  "men’s and women’s apparel  to meet your needs and style preferences.

2. How do I place an order?

Placing an order is simple! Just follow these steps:

  1. Browse our products and select the items you’d like to purchase.
  2. Choose the appropriate size, color, or variation (if applicable).
  3. Add the items to your cart.
  4. Review your cart and proceed to checkout.
  5. Enter your shipping and payment details to complete the purchase.

Once your order is confirmed, you’ll receive an email with your order details and estimated delivery date.

3. Do you offer international shipping?

No, we don't offer international shipping now. We ship only USA

4. How can I track my order?

Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your package on the carrier’s website.

If you created an account with us, you can also log in and check your order status in the “My Orders” section.

5. What payment methods do you accept?

We accept a variety of payment methods, including:

  • Visa
  • MasterCard
  • American Express (Amex)
  • Union Pay
  • Discover
  • Google Pay
  • Shop Pay
  • Maestro

6. Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible. We process orders quickly, so once the order is shipped, we may not be able to make changes or cancellations.

You can reach us at contact@baggy-clothes.us or +32 486685786, and we will do our best to assist you.

7. How do I return or exchange an item?

We want you to be completely satisfied with your purchase. If you are not, we offer easy returns and exchanges. Please follow these steps:

  1. Review our Return & Exchange Policy Here
  2. Send your item(s) back within 14 days of receiving your order.
  3. Ensure the item(s) are in their original condition, unused, and with all tags still attached.
  4. Once we receive the returned item(s), we will process your refund or exchange.

For returns, please note that shipping fees are non-refundable.

8. How do I find the right size?

We provide a detailed size guide for each product category (e.g., clothing, shoes, etc.). You can find the size guide on each product page, typically near the size selection dropdown. We recommend measuring yourself and comparing the measurements to our size chart to ensure a perfect fit.

If you need additional help with sizing, feel free to contact our customer service team at contact@baggy-clothes.us

9. What if I have an issue with my product?

We take pride in the quality of our products, but if you encounter any issues (defective items, incorrect orders, etc.), please contact us right away at contact@baggy-clothes.us Our customer service team will work with you to resolve the issue quickly and to your satisfaction.

10. How do I contact customer support?

If you have any questions or need assistance, our customer support team is here to help! You can contact us by:

  • Email: contact@baggy-clothes.us
  • Phone: +32 486685786